Free Case Study:

Knowledge Management Software

It was impossible to find what you were looking for on their old knowledge management platform.

With KnowledgeIQ knowledge management software, the Office of Public Prosecutions can:

  • Quickly and secure access via iPad or laptop from within the courtroom
  • Speed up efficiencies in case research and preparation 
  • Reduce training and onboarding time for new solicitors 
  • Share knowledge of experienced solicitors and uncovered via research 

OPP-Case-Study-iPad

McKinsey reported that “employees spend 1.8 hours every day—9.3 hours per week, on average—searching and gathering information.”

Employees become more efficient and productive when the software solutions available to them are easy to learn, quick to use, and provide what they need.

At the OPP, employees can now:

  • Easily find the information for complex and specific cases
  • Access multiple systems and references securely, through one click 
  • Reduce duplication because the  knowledge management software integrates with their existing document and records management system

Other benefits of an intelligent knowledge management solution include:

  • Browser-based, responsive design
  • Quick rollout across the business
  • Share alerts to updated content
  • Show what's new and popular 
  • Easy to update and manage content
  • SharePoint integration
  • Artificial Intelligence (AI)
  • Machine Learning (ML) 
  • Natural Language Processing (NLP)
  • Integration with SharePoint 
  • Open API
  • Powerful WYSIWYG HTML editor
  • Link to web-based content
  • Content relevancy tracking throughout lifecycle
  • Alert users to content updates
  • Expiry dates and automated archiving
  • Configurable workflow engine for content authoring
  • Versioning and history
  • Autosave and autorecover content online
  • Rich media support